Crm systems & HR SERVICES

Regardless of the size of your business, it is imperative to have a system in place to look after your client data and your personnel. We have years of combined experience in maintaining and cultivating client relationships. Using either your existing CRM software or suggesting a suitable solution for your Company, we keep updated your customer information or identify dormant ones and make your clients part of a communication campaign.
Our virtual business process support looks after your human resources too. We can help you with the onboarding and offboarding processes, drafting your internal policies and procedures or handbooks and automate the issuing of contracts or other documents, implementing your processes in place or automate them. Only with a click!

invoicing & chasing payments

On-time and correct invoicing are requisite to cash flow and the ultimate success of your business. Keeping on top of payments can be challenging and is a valid reason to call in the help of a virtual assistant. As an entrepreneur, you rely on clients to pay on time. Chasing payments and staying on top of the associated administration is an immense drain on your resources. We ensure your invoices are issued timely, set up reminders for your incoming and outgoing payments, monitoring and chasing overdue invoices. Ilaria Eugenia Virtual Assistant will use the systems you have already in place or advice you on the best solution to keep your income steady and healthy.